HOW COME I CANNOT CONTACT THEM

I’m beyond livid at this point, I’ve never dealt with a company that is so abusive and never assist… I wrote an email to rewardsco, back in July to cancel a policy they sold to me for R159.99, but was given a number to call apparently my policy is with Vuka insurance and the number does not work. Since July I’m trying to cancel this and they still continue to debit my account, mind you this is done on the date we didn’t agree on, on top of this. When I called again on the 25/10/223, AGAIN the number they gave me didn’t work, and apparently no one has a direct number for this Vuka insurance and right now I’m starting to ask myself, what would have happened if I was injured and needed to claim… The lady I spoke to on the phone by the name of Jerusha, said she cancelled this which is not true as the debit order is still active. This is pure abuse and incompetence, if you get a chance, don’t ever take anything from them.