VUMA+AFRIHOST - EXPERTS AT POINTING FINGERS AT EACH OTHER AND NOT FIXING ANYTHING!!!

Dealing Vuma Reach is one of the worst experiences in my existence. For nearly 20 days my internet has been having issues. Vuma sent their techs to my house twice. The first time they replaced the router. Second time they ran all the tests they could run and claimed that the issue was with Afrihost. I ran tests with the rep and I pointed out that the pings are jumping from single digits to double and triple digits. I made him take a video of it as that seems to be the root cause of my troubles. My main issue is my upload speeds which makes my internet barely usable. Afrihost are adamant that the problem lies with Vuma. Afrihost sent a request to Vuma last week to have a public IP assigned to me. That has not happened yet. Vuma are pointing fingers at Afrihost. Afrihost are pointing fingers at Vuma. And I'm left *****ed until those two can stop their finger-pointing and actually work together to fix my issue. Please do not sign up with either of these two if there are other options available in your area.