Worst service ever.

I registered with Home-Connect to get fibre internet through Vumatel. When the installation date arrived, I was informed that they do not install in my area. Additionally, I was told that I needed to make a payment before the installation, which I promptly did, paying R500. However, after they canceled my order, I was promised a refund, but I am told I have to wait two months for my refund. It seems they expect immediate payment but take an unreasonable amount of time to process refunds. If someone is considering getting fibre internet, I would advise them to reconsider choosing Home-Connect.