no work ethics at Barons Pietermaritzburg

I want to share my disappointment with VW Barons Pietermaritzburg, I wanted to have my car serviced this weekend being 30 August 2025. I made a call to them last week Thursday 21 August 2025 no one answered from service department I got and SMS saying they sorry for missing my call they will get back to me they didn't. called them again Monday 25 August 2025 I was told to leave my number someone will come back to me no one did. i called again Tuesday told the guy what happened he promised me this time they will call again no one called till now there service is worse