VW poor client service

<p>It is really nice to purchase a new vehicle and know that everything in your nearly half a Million rand Amarok is new and perfect. And that was my feeling about my Amarok. Untill last week 25 June 2017 when I closed my back door after loading my baggage on the rear seat, my rear window shattered in a million pieces. I was shocked! I took the vehicle to my nearest VW dealership where they logged a claim on their system. It is now more tha a week that I am driving with my Amarok without a rear window, in the dust and in the rain! Everyday I phone the dealership to follow up on this problem and all they can say is sorry sir we're still waiting for a reply and they can't do anything.  This is extremely frustrating, so I decided I'll try and do something about it! </p>