Insurance dept sending endless messages, when proof of insurance has been sent

VW Financial Services and the request for insurance is just a nightmare to a customer. On 03 February 2025, I received and email requesting proof of insurance. I provided it same day and received an email at 16h59 acknowledging the email, A few minutes later, I received and email asking for proof insurance again (still on 03 February 2025).

Now today, I'm being bombarded with "gentle reminder" messages via sms.

Why do you bother with wanting a response, if you will not attend to email and mark off the required information.

Last year it was the same thing, you harass a person when the process from your end are lacking! I had to call and ask someone to actually go through the inbox and find the millions of emails I was sending in response.

The phone is not being answered today, so I have once again, sent proof of insurance. Can someone please check the inbox today and mark me as compliant.