HATFIELD MOTOR GROUPS AND HATFIELD VW NORTHCLIFF SELL USED CARS THAT WERE IN ACCIDENTS

Hi Everyone, DO NOT BUY USED CARS FROM Hatfield Motor Group dealerships, particularly Hatfield VW Northcliff branch.They DO NOT CHECK vehicles for accidents before putting them on their sales floor.They sell used cars that were involved in accidents.My father and I bought a used Nissan NP200 from Hatfield VW Northcliff. My father noticed sounds on the first day of receiving the car. 3 days later he took it to Nissan BB Auto in PLK,they inspected it and discovered damages underneath the car which were caused by an accident. Hatfield VW Northcliff provided me with an HPI report which makes no mention of the accident. The car also passed the roadworthy test, how? Derick (used car manager),Paul(Dealer Principal),Stephen (Salesman) all DO NOT KNOW what the car is checked for at the Roadworthy Centre, I asked them and none of them could tell me. I expect people with those titles in a reputable company like Hatfield Motor Group/Hatfield VW Northcliff to know all checks done at Roadworthy Centre,the answer I got was that they will check roadworthy check sheet & get back to me, VERY DISAPPOINTING

Derick admitted in the meeting I had with 3 of them yesterday that ONLY VW VEHICLES THAT THEY OBTAIN TO SELL ON THEIR FLOOR ARE PUT ON A LIFT TO CHECK FOR DAMAGES UNDER THE CARS DURING INITIAL INSPECTIONS.He said that OTHER BRANDS ARE NOT PUT ON A LIFT TO CHECK FOR DAMAGES WHICH MIGHT BE DUE TO ACCIDENTS. The Nissan NP200 we purchased from them was taken to A Plus testing Center for Roadworthy, I have proof that the vehicle was not checked for accident damages. I asked them to send me a roadworthy check sheet, they sent me a blank one,DISAPPOINTING, I want a check sheet for the vehicle we purchased with dates and details on it. The Hatfield Motor Group and Hatfield VW Northcliff breached the automotive industry code of conduct by not disclosing the car they sold to us was in an accident. THEY PUT MY FAMILY'S LIVES AT RISK AS WE DO NOT KNOW IF THOSE DAMAGES WILL RESULT IN AN ACCIDENT OR NOT. Paul(DP) said that they can either give us a refund or take the vehicle back and source a similar vehicle to the same value for us(did he admit wrong by this offer?). Why does he not want to fix our vehicle? Is it because it will cost them more to fix?We rejected their offer because WE HAVE LOST ALL FAITH & TRUST IN HATFIELD VW NORTHCLIFF and The Hatfield Motor Group as we don't believe the car they will source for us will be in excellent condition. We do not know if they will fake an HPI and roadworthy report for the car they will source for us. We are DEMANDING A BRAND NEW NP200 from them but it seems like they are not willing to meet our demands. We received a provisional quote from Nissan BBA Auto to have the car repaired. It will cost Hatfield VW Northcliff more to fix the car as more money will be charged for stripping the car etc..Why don't they take money we paid & quote money then get us a brand new car?

On 20 Jan 2022, a day before delivery, Steve(Salesman) said the car was at Roadworthy centre at 9:19am when I asked him on Whatsapp. Yesterday, I asked Steve what time the car was taken for a roadworthy test, he refused to answer me on Whatsapp. About an hour later, i had a meeting with Steve, his manager and dealer principal,in a meeting Steve said he was the one who took the car to the roadworthy center.I asked him what time,he did not remember, then I refreshed his memory about what he said on Whatsapp on 20 Jan 22. I asked what gets done at the centre,he said they gave him a chair to go sit somewhere when they are busy with the car so he does not know what gets done during the roadworthy test/inspection. I have a strong suspicion the car was never taken to A Plus Roadworthy Centre. The center has cameras,can HATFIELD VW NORTHCLIFF PROVE TO ME THEY TOOK IT THERE BY REQUESTING FOOTAGE OF THE CAR FROM A PLUS? I obtained a roadworthy certificate from Derick on 4 Feb 2022. Yesterday I asked him for a roadworthy test check sheet for the vehicle, he sent a blank one. I mean really? He replied back to say he will send it as soon as he gets it. Are they not supposed to have a copy of it at Hatfield VW Northcliff?After the check sheet was ticked, the car passed the test,are they not supposed to inspect the roadworthy check sheet?I have a strong suspicion none at Hatfield Motor Group and Hatfield VW Northcliff has seen the actual date signed roadworthy check sheet.