Worst service ever

Bought a starter for my 1996 citi chico VW Golf in August last year for R1850.00, daylight *******, but nonetheless. Bought it and installed it in my car. Yes I was desperate. Now, 7/8 months later it's giving me the same problem as my old one, (the old one lasted 28 and a half years). Noe they say that yes I can hand it in and they will send it to their head office for assessment and then decide if I can get my money back or get a replacement after 14 days. They didn't wait 14 days to take my money!!! I can't be without a vehicle for 14 days because they want to check if I'm telling the truth. This is utter nonsense. I will never, ever buy anything at Goldwagen again. The exact same starter I could have bought at Auto Zone for almost half the price. Goldwagen charged me over R600 for a starter solenoid and Auto Zone would have charged me like R190. They are milking people and getting away with it. From here I'm going to social media and will continue to faul their name until I get service.