A cry for help

I have never received such poor service in my life. I ordered a waist trainer from Waist Trainer SA on the 04/10/209 and made the full payment of R600 , further promised delivery by 11/10 close of business . To my surprise, 13 Days from day of purchase and still no delivery received and no communication on the reasons of delay. I am very upset as i tried all ways possible to contact them for a follow up but the contact details on their website are not working no their whatsaap. numbers. Such scammer of our hard earned money and have no decency to at least advise of the inconvenience caused and reason for delay. I really hope they get sued for scamming people like this .