Wakefields Customer Service

Wakefield Property Management team in Umhlanga service over the years has deteriorated.I recently had an unpleasant experience with the lady Rashika and her manager Bianca(who manages the building i own) while trying to obtain some documents for SARS ...never have i seen such tardiness..i had to lodge a formal complaint to Rodger who also seemed to be indifferent to the matter raised......will be taking the matter up with Body Corporate and Ombudsman