Wakefield Pinetown a disaster

I am so disgusted about the service I received from Wakefield Pinetown. Agent by the name of Khanyi Ndlovu took me for a ride when I tried to buy property recently. When she asked me for a pre approval I clearly stated that I have it but she made me do another one. This was after viewing the house and having told her that I wanted it.

When her pre aproval came back she made me sign an offer to purchase, not informing me that I am a back up client. Two days after signing she then told me that there was a client who signed before me and that the owner of the property chose that particular client, so I was a back up in case that customer get declined by the bank . Few days later she informed me that the client got the bond therefore the house was gone.

Wakefield is the company I trusted a lot but now I can't say the same due to this. I hope that they train their agents in future and I hope this Agent will be dealt with because I believe she should have informed me from the beginning that I was a back up.

If nothing is done about this I am taking this further, if it means going to the ombudsman I will do exactly that.

Khanyi Ndlovu is an *********** agent from Wakefield Pinetown.