Doctor unethical practice Lynwood walk in Centre

Yesterday at 10h00 I was at the walk in doctor at HillCrest Mall Pretoria.I have been seeing them for over three years for my diabetes condition. Every six months I do a followup and renew my prescription. On my arrival at reception they told me that they will not been seeing me. They are open and should be attending to all persons while open. How can they refuse patients.

I need my medicine daily to control my sugar and a renewal was necessary because Discem will not supply me the medication that I need without a renewed prescription. I have to sit without my medicine because the doctor refused to see me. I am sure they have an ethical code to honour . To this doctor I say should be charged and dismissed and stripped of her license. Ek see this as malpractice.