WP
Waterfall Pools
Unclaimed Business
WP
Waterfall Pools
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#3
in Construction & Hardware
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceiS
ilana S
1 reviews | Active since Jan 2020
29 Oct 2020, 06:01
Poor service
They "repair" pool leak. After that our solar panels did not work and the water level still dropped. I struggled for a week to get them back. This time the leak was somewhere else. Each time i paid him promptly. Still it was not fixed. I tried to contact the owner SJ to come out again. He just ignore my phone calls and messages. Please dont use their services
Helpful (0)
|Replies (0)iS
ilana S
1 reviews | Active since Jan 2020
29 Oct 2020, 06:01
Poor service
They "repair" pool leak. After that our solar panels did not work and the water level still dropped. I struggled for a week to get them back. This time the leak was somewhere else. Each time i paid him promptly. Still it was not fixed. I tried to contact the owner SJ to come out again. He just ignore my phone calls and messages. Please dont use their services
0
Replies (0)WG
Warren G
1 reviews | Active since Jan 2020
5 Oct 2015, 16:29
Poor workmanship and no after sales service
Waterfall pools re-coated pool (marbelite) and re-did coping and paving on my 8 year old pool.<br> Initially, after the first fill, the level was out and the pool had to be drained and level re done (lift coping and paving and re do mosaic etc) - received no compensation for waste of water.<br> <br> after 5 months the paving came gradually loose and is now lifting and cracking, Personnel from Waterfall pools have come to inspect, but never we never heard from them after that. Weeks later, we went to the shop in waterfall centre, left out details and the complaint, and to date still zero response.<br> <br>
Helpful (0)
|Replies (0)WG
Warren G
1 reviews | Active since Jan 2020
5 Oct 2015, 16:29
Poor workmanship and no after sales service
Waterfall pools re-coated pool (marbelite) and re-did coping and paving on my 8 year old pool.<br> Initially, after the first fill, the level was out and the pool had to be drained and level re done (lift coping and paving and re do mosaic etc) - received no compensation for waste of water.<br> <br> after 5 months the paving came gradually loose and is now lifting and cracking, Personnel from Waterfall pools have come to inspect, but never we never heard from them after that. Weeks later, we went to the shop in waterfall centre, left out details and the complaint, and to date still zero response.<br> <br>
0
Replies (0)