Avoid Waterfront Village accommodation at the Cape Town V&A

Avoid at all cost!!! We paid full amount upfront several days before arrival and upon arrival were harassed for best part of an hour while they find the credit card payment on their system. The place is old and tired. After we departed I received notification that another payment for the full amount went off my credit card again. Immediately contacted them and the said that they would refund. Days later and nothing yet!