⚠️ Public Warning ⚠️

We are extremely disappointed with the terrible (for lack of better word) service provided by Waterproofing and Roofing Masters Pty Ltd. All positive reviews are questionable, as our experience could not have been more different. We chose them based on their supposedly strong reputation and quick response for a quote.

After making payment on 9 October 2025, Graham McMaster went completely silent. Every message was ignored or redirected to Trevor. Occasionally, someone shows up for an hour, then spends the rest of the time resting on the roof. Their work processes are completely disorganised. Almost half of the quoted work has not been done, and there has been no supervision of the crew, despite our explicit request for oversight. This behaviour is dishonest, *************, and completely unacceptable.

Eventually the job on the exterior roof got “done”, we had to stop since it was during December holidays and we had things planned. We were so disappointed in the services we wanted to cancel the interior and rather go with a better company, however, Graham personally said he already bought the materials and could not return it, so we decided to trust him again. But to make matters worse, Graham committed to starting interior work (ceilings and cornices) on 6 January 2026. Since that date, he has been a complete no-show, and calls and messages remain unanswered and our money is gone.

As of 29 January, there has still been no contact. We are in the process of pursuing legal action to recover our money.

We are sharing this to warn others: please proceed with extreme caution before engaging this company.