1 reviews | Active since Member
I sadly have to post this review following a hugely traumatic experience dealing with Stephan Naude, the owner of Wave Aqua. After numerous requests to repay my money paid for a fish tank ordered and fully paid for fully online, delivery included, which he himself admitted on call, WhatsApp as well as Email, has been discontinued, and has been falsely advertised, we are still fighting one month later to get our money paid back, with no success, after numerous promises made by Stephan himself that this would be sorted out in 5 to 7 days, now almost 2 weeks ago. He changed his number and stopped responding to our numerous requests reimburse us for the money we paid for absolutely nothing and he had the cheek to send one msg back saying he can't take our call as he's dealing with a customer. What are we then?? We are taking this to SAPS and the only reason for posting this is to tell potential buers to please read the inline order comments before ordering ANYTHING online from this *****ilent business. You'll have an absolutely horrific service experience and you'll most likely never see any product or money paid ever again!! Use it, don't use it, my 5 cents is STAY AWAY!