WA
WBT Auto
Claimed Business
WA
Performance(last 12 months):
TrustIndex
0
Ranking
#44
in Automotive
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceLM
Luke M
1 reviews | Active since Jan 2020
24 Jan 2022, 15:55
Bunch of crooks.
I purchased a Golf 7 GTI from Wesley at WBT Auto. He stated the engine light was on due to the software upgrade that was done on the car. I took it to an expert to assess the car and see if it was the fault. The car was heavily over fueling and had missfireing problem on piston 1 and 4. There was 8 other faults on the car engine. After reverting the car to the standard software for the Golf 7 GTI. The faults were still there. Keep in mind I've only had this car for 2 months. I contacted Wesley via email, had no response. I contacted him via WhatsApp. Still no response. To this day I have no response from Wesley (WBT Auto) I've sent him all the reports from experts that looked at the car and still hasn't replied. They are a bunch of crooks and should be dealt accordingly.
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Luke M
1 reviews | Active since Jan 2020
24 Jan 2022, 15:55
Bunch of crooks.
I purchased a Golf 7 GTI from Wesley at WBT Auto. He stated the engine light was on due to the software upgrade that was done on the car. I took it to an expert to assess the car and see if it was the fault. The car was heavily over fueling and had missfireing problem on piston 1 and 4. There was 8 other faults on the car engine. After reverting the car to the standard software for the Golf 7 GTI. The faults were still there. Keep in mind I've only had this car for 2 months. I contacted Wesley via email, had no response. I contacted him via WhatsApp. Still no response. To this day I have no response from Wesley (WBT Auto) I've sent him all the reports from experts that looked at the car and still hasn't replied. They are a bunch of crooks and should be dealt accordingly.
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Charne C
1 reviews | Active since Jan 2020
28 Oct 2021, 17:44
Dishonest, disrespectful and unreliable.
ONE MONTH after buying a car from them for R165K, I need to replace the entire engine of the car, ONE MONTH later. The car is dead, can’t start and they have been the worst company in every sense. Poor communication, lies, empty promises and cheap workmanship. I bought a car from WBT Auto last month and got the car on 11 September 2021. The very next day I started noticing issues and within 5 days I returned the car to them to have the issues fixed. There were a number of issues, car was leaking, heating system does not work, wrong parts in the car, warning lights going off, body work done on the car that was not disclosed and SO MUCH MORE. I had to send the car back twice (they basically had the car for two weeks respectively) and every time the car came back still with all the problems. They take the car to a dealership that’s not RMI approved (after the owner Tatum told me herself that their workshop is RMI approved) and the quality of the work was atrocious. For example, the battery in the car was the wrong battery and faulty, they replaced that battery with an even OLDER battery and again, the wrong battery for the car. Eventually had it replaced myself for R3200 and when they took the “new battery” out that WBT Auto put in, it literally broke. That’s how old it was. After seeing the horrible quality of work they do and after sending the car back twice just to get a car back that is still leaking and making funny noises, I gave up on having them fix anything. They tell you their mechanic checked the car and it’s fine yet I physically send them proof of the car leaking etc. Also, while they had the car to “fix it”, I saw the owner of WBT Auto driving the car close to where they live, on a Saturday with passengers. Lekker taking the car for a joyride. When I called Tatum (owner and wife of the person who drove the car) she first just hung up on me and then on text made up some excuse as to why he’s driving the car. On the 18th of this month, while driving I got another warning light on the car saying I need to start the car manually and the car literally just switched off while I was driving. I was in the middle of nowhere and had to have the car towed which cost another R4000. I’ve already spent thousands on the car so you can imagine my disbelief when the garage came back to me and told me it will cost R260 000 to fix the car. So yes, if you are interested in buying a car for R165 000, spend thousands on it within less than a month and then another R260 000 to fix it, go ahead and buy from them. This past month since buying the car from them has been absolute hell. I wouldn’t recommend them to my worst enemy.
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Charne C
1 reviews | Active since Jan 2020
28 Oct 2021, 17:44
Dishonest, disrespectful and unreliable.
ONE MONTH after buying a car from them for R165K, I need to replace the entire engine of the car, ONE MONTH later. The car is dead, can’t start and they have been the worst company in every sense. Poor communication, lies, empty promises and cheap workmanship. I bought a car from WBT Auto last month and got the car on 11 September 2021. The very next day I started noticing issues and within 5 days I returned the car to them to have the issues fixed. There were a number of issues, car was leaking, heating system does not work, wrong parts in the car, warning lights going off, body work done on the car that was not disclosed and SO MUCH MORE. I had to send the car back twice (they basically had the car for two weeks respectively) and every time the car came back still with all the problems. They take the car to a dealership that’s not RMI approved (after the owner Tatum told me herself that their workshop is RMI approved) and the quality of the work was atrocious. For example, the battery in the car was the wrong battery and faulty, they replaced that battery with an even OLDER battery and again, the wrong battery for the car. Eventually had it replaced myself for R3200 and when they took the “new battery” out that WBT Auto put in, it literally broke. That’s how old it was. After seeing the horrible quality of work they do and after sending the car back twice just to get a car back that is still leaking and making funny noises, I gave up on having them fix anything. They tell you their mechanic checked the car and it’s fine yet I physically send them proof of the car leaking etc. Also, while they had the car to “fix it”, I saw the owner of WBT Auto driving the car close to where they live, on a Saturday with passengers. Lekker taking the car for a joyride. When I called Tatum (owner and wife of the person who drove the car) she first just hung up on me and then on text made up some excuse as to why he’s driving the car. On the 18th of this month, while driving I got another warning light on the car saying I need to start the car manually and the car literally just switched off while I was driving. I was in the middle of nowhere and had to have the car towed which cost another R4000. I’ve already spent thousands on the car so you can imagine my disbelief when the garage came back to me and told me it will cost R260 000 to fix the car. So yes, if you are interested in buying a car for R165 000, spend thousands on it within less than a month and then another R260 000 to fix it, go ahead and buy from them. This past month since buying the car from them has been absolute hell. I wouldn’t recommend them to my worst enemy.
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Aziz W
1 reviews | Active since Jan 2020
23 Sept 2021, 16:34
Unprofessional Service
WBT is probably the worst garage to purchase a car at. I bought a Honda Accord from them in 2018,they sold it to me saying the the car need to have its oil level sensor changed and they waiting on the part from Honda . After the cooling off period they stopped replying to emails and the person you looking for "Wesley" is never at work when you call. When I called Honda they said that nobody from WBT auto ordered a oil level sensor .The case is currently at the Ombudsman and at the complaint commissioner.I don't think a oil level sensor takes 4 years to get to Cape Town but they probably think they got away with it. Unprofessional and pathetic business people. Please do not waste your time buying broken cars from them because they will never fix it, unless you're a lawyer and you can keep them on their toes, poor Tatum taking all the complaints but she obviously deserves it just as much .
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Aziz W
1 reviews | Active since Jan 2020
23 Sept 2021, 16:34
Unprofessional Service
WBT is probably the worst garage to purchase a car at. I bought a Honda Accord from them in 2018,they sold it to me saying the the car need to have its oil level sensor changed and they waiting on the part from Honda . After the cooling off period they stopped replying to emails and the person you looking for "Wesley" is never at work when you call. When I called Honda they said that nobody from WBT auto ordered a oil level sensor .The case is currently at the Ombudsman and at the complaint commissioner.I don't think a oil level sensor takes 4 years to get to Cape Town but they probably think they got away with it. Unprofessional and pathetic business people. Please do not waste your time buying broken cars from them because they will never fix it, unless you're a lawyer and you can keep them on their toes, poor Tatum taking all the complaints but she obviously deserves it just as much .
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Anonymous
1 reviews | Active since Jan 2020
13 Oct 2020, 07:52
Best car dealership
Absolutely awesome experience Quick and easy purchase Friendly and helpful staff Affordable prices to suite your budget Highly recommended Rating 10/10 excellent service Thanks for going the extra mile Will definitely purchase all my vehicles with you guys
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Anonymous
1 reviews | Active since Jan 2020
13 Oct 2020, 07:52
Best car dealership
Absolutely awesome experience Quick and easy purchase Friendly and helpful staff Affordable prices to suite your budget Highly recommended Rating 10/10 excellent service Thanks for going the extra mile Will definitely purchase all my vehicles with you guys
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