WCMAS
Verified Business
|3|2 Reviews (last 12 months)|Responds in 9h 46m
WCMAS
Verified Business
|3
2 Reviews (last 12 months)
Responds in 9h 46m
Performance(last 12 months):
Ranked In Health & Medical
#52Reply Time
9h 46mReplied to 100% of negative reviews
Reply time on negative reviews: 19h 22m
Ranking
#52
in Health & Medical
Reply Time
9h 46m
Replied to 100% of negative reviews
Reply time on negative reviews: 19h 22m
Review Distribution
3|2 Reviews
Aug '25 - Jul '26
Frequently Asked Questions About WCMAS
How is WCMAS rated on Hellopeter?
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperiencelM
lucy M
1 reviews | Active since Apr 2014
12 May 2026, 14:38
Disgusting service
Good day, I am extremely disappointed with the service I have been receiving from Wcmas regarding my doctor's (Dr K Sidzamba) accounts that are from January and still not processed. I have been calling this call Centre and I'm even shocked at how the consults don't even understand the codes on the invoice. After months of calling to this scheme I eventually got hold of Cynthia Sewpersad(Supervisor) who asked that I email her these claims directly and she would have them processed. Only 2 of the claims have been processed and still 3 are outstanding. We need urgent feedback on these claims, it really does not take a scheme 5 months to process claims. WCMAS agents have been the worst to deal with. As I write this message I just got off a call with an agent named Lisa, she was clueless and kept on asking me what the codes we have on the invoice are for. OMG - did she not get training? Wcmas you need to do better....
Helpful (0)
|Replies (1)lM
lucy M
1 reviews | Active since Apr 2014
12 May 2026, 14:38
Disgusting service
Good day, I am extremely disappointed with the service I have been receiving from Wcmas regarding my doctor's (Dr K Sidzamba) accounts that are from January and still not processed. I have been calling this call Centre and I'm even shocked at how the consults don't even understand the codes on the invoice. After months of calling to this scheme I eventually got hold of Cynthia Sewpersad(Supervisor) who asked that I email her these claims directly and she would have them processed. Only 2 of the claims have been processed and still 3 are outstanding. We need urgent feedback on these claims, it really does not take a scheme 5 months to process claims. WCMAS agents have been the worst to deal with. As I write this message I just got off a call with an agent named Lisa, she was clueless and kept on asking me what the codes we have on the invoice are for. OMG - did she not get training? Wcmas you need to do better....
0
Replies (1)AS