1 reviews | Active since Member
On 1 June 2018, my vehicle - Toyota Avanza - broke down while on my way to Mokopane, Limpopo from Diepsloot, Johannesburg. I contacted Toyota South Africa and they authorised me to get my car towed to a nearest dealer. The nearest Toyota dealer was NTT Toyota Mokopane. On Sunday 3 June I returned to home and work in Johannesburg.
I contacted NTT on Monday 4 June 2018 to follow up on the vehicle. They then said they will look into it and give me feedback. While waiting for feedback, I then went back and forth with Toyota South Africa on my extended warranty for them to assist with covered repairs. While doing so I kept NTT informed. However, I discovered sometime in August 2018 from NTT that my vehicle was not longer with them. NTT had moved my vehicle to We Store Cars somewhere in Selby, Johannesburg. I then contacted We Store Cars who in turn sent me the wrong vehicle details. I then contacted NTT, who then gave me the contact details of the person I should speak to at We Store Cars. That person requested me to send her the details of the vehicle and I did so. Then, she sent me notification that they have obtained lien on my vehicle and that their storage costs R550 per day. At that stage, the amount I had to pay to release the vehicle was exorbitant and unaffordable as I had not budgeted for it. We Store Cars have since kept quiet.
But, I am receiving traffic infringement fines for the vehicle I neither possess nor drive. It may appear that they are using my vehicle or they have sold it or something else. The worst thing is that I am continuing to pay the car's lisence disc renewals for the vehicle I am not driving. The latter is a clear case ******** enrichment of either We Store Cars or the person who is driving the vehicle or of both.
I need help from whoever may help, please by either returning my vehicle and/or reimbur*****t of the lisence disc renewal fees I have spent since 2019.
Their given contact numbers are 010 534 6487 or 084 726 1234.
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