WEBPRINTER POOR CUSTOMER SERVICE & REFUSES TO REFUND

The company was apparently taken over last year. I had paid an amount of R2289.51. The funds were subsequently not used towards an order. When I called for a refund they said they were new owners and they cannot issue a refund, but the credit can be used for future orders. I have made an order and they have advised me that they are awaiting payment. From the time it takes to respond you can see that the company is no longer under the original owners. Do not use the company as the quality of customer service has obviously degenerated.