1 reviews | Active since Member
I visited the animal hospital on Sunday 3 Aug 2025 during visiting hours 10 to 11am. As per the attached screen shot on the wesite extra fees would be charged if not during visiting hours. They charge R190 for cleaning out the anal glands that took 7 min to do. The receptionist mentioned that an xtra fee of R390 will apply. I said that this is contradicting to their website. I started washing the bedding toys and carpets ect at home. I stayed for them to clean out the glands. I asked the receptionist to cancell our file as I will not be supporting them again. I buy my pets food, eye drops, ear drops, toys, tic pills, shampoo, had him sterilised, visited them weekly to change his bandage and to have XRays done ofter he broke his leg as a 10 week old puppy. They were to happy to loose a client. Fortunatly we have good vets in the area who woud appreciate the loyal support more. Showing greed is a terrible way to do business.