1 reviews | Active since Member
<p>I purchased a dollhouse and dog kennel on the 30th of May 2016 from Wendy Lane in Edenvale. I was asked to please pay a 50% deposit before they will even commence working on the unit. Having a 5 year old that is very excited about this new house I paid the money soonest. Was told that the balance is due once completed, I paid the balance on the 13th of June 2016. Awesome turnaround time for this BRAND NEW UNIT that a client wants. I mail in December 2016 to inform them the floor is pulling away from the back support wall of the dollhouse. I get told they are fully booked and will be closing on the 23rd of December 2016. Lekker, don’t stress you go have your vacation. Warren schedules a team on the 10th of January 2017 @ 09:00 (I`m still waiting for this team). Numerous calls and mails flying back and forth , so sorry and this will be dealt with soonest. Then a team was supposed to be send on the 26th of January 2017 between 14:00 - 15:00 (still waiting for this team as well). Send more pictures to show the gap is getting bigger, no feedback not a phone call not a mail not anything. I have phoned the landline and the cell number but nothing. Before you consider using Wendy Lane please 1st check if they can fit you into their aftercare service. As far as I`m concerned you can come and collect both your units and give me a full cash refund. </p>