WeQ4U - ****

I paid R1 219 to WeQ4U on [date] to handle my driving licence card. I sent all documents and paid in full. I was later told the DLTC issued my card to someone else. Despite delivering no usable result, WeQ4U now offers only R395.50 back because “their driver went to the department,” meaning they want to keep R823.50 of my money.

This feels like a ****: take full payment, don’t deliver the service, then keep most of the money anyway.

What I want:

Full refund of R1 219 since no job was done and they did not do they due diligence