Werkie
4|52 reviews
Responds in 13 hours 17 min
JB
Johan B
1 reviews | Active since Member
01 Mar 2026, 12:16
Bad bad bad
Bad service amd slow responses. I apl**** via their web and did all relevant documents, aenr my cv etc. The position I app**** for, I was told was filles by a more suitable candidate, which I highly doubt as I have 20+ years experience and knowledge. Then January this year I see the same position advertised again. Now, my whole career history is on my cv. Then I receive a phone call asking me what did I do years 2010 to 2013. I responded "surelt all info is on my cv" the lady said well its not on their system. I responded well then someone at your offices did not do their work. Responses are slow, messages via whatsapp get read but no response. Slow to negotiate an interview also. Only response I ever get is "we are waiting for the company" well if it was so urgent as position stated then I dont know. Absolutely terrible service and very unprofessional!
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Replies (53)Werkie's replyOfficial
02 Mar 2026, 09:20Dear Johan,
Thank you for taking the time to share your experience with us. We sincerely appreciate your feedback.
First and foremost, we would like to apologise for the slow responses and service you experienced. This is not the level of service we aim to provide, and we take your concerns seriously. We are actively addressing response times and other concerns you raised internally to ensure we deliver the professional and efficient service that both our candidates and clients deserve.
Regarding your application, we fully acknowledge that 20+ years of experience and industry knowledge are significant strengths. Experience is highly valued in our process. However, when shortlisting candidates, we consider multiple factors beyond years of experience alone. These may include specific technical requirements and other role-specific criteria. Our approach is always holistic, with the intention of ensuring both the candidate and the client are positioned for long-term success and happiness.
With reference to the query about your employment history, we understand how this may have felt frustrating. Please allow us to clarify that when we request additional information, it is never to inconvenience you. We carefully review each CV and sometimes require clarification on specific periods to ensure we present a complete and accurate profile to our client. Even details that may seem minor can play an important role in strengthening a candidate’s application.
We would also like to clarify that, at times, positions may open, close, or be placed on hold due to various factors. While we understand how this can be frustrating from a candidate’s perspective, we unfortunately do not always have influence over these changes. That said, we always strive to follow up consistently and communicate updates as efficiently as possible.
We genuinely regret that your experience did not reflect our standards. We are currently investigating the matter internally to better understand where communication may have fallen short. Please allow us a moment to review everything thoroughly, you can expect to hear back from us directly once we have completed this review.
Thank you again for bringing this to our attention. We value constructive feedback as it helps us improve our service.
Warm Werkie Regards
Thank you for taking the time to share your experience with us. We sincerely appreciate your feedback.
First and foremost, we would like to apologise for the slow responses and service you experienced. This is not the level of service we aim to provide, and we take your concerns seriously. We are actively addressing response times and other concerns you raised internally to ensure we deliver the professional and efficient service that both our candidates and clients deserve.
Regarding your application, we fully acknowledge that 20+ years of experience and industry knowledge are significant strengths. Experience is highly valued in our process. However, when shortlisting candidates, we consider multiple factors beyond years of experience alone. These may include specific technical requirements and other role-specific criteria. Our approach is always holistic, with the intention of ensuring both the candidate and the client are positioned for long-term success and happiness.
With reference to the query about your employment history, we understand how this may have felt frustrating. Please allow us to clarify that when we request additional information, it is never to inconvenience you. We carefully review each CV and sometimes require clarification on specific periods to ensure we present a complete and accurate profile to our client. Even details that may seem minor can play an important role in strengthening a candidate’s application.
We would also like to clarify that, at times, positions may open, close, or be placed on hold due to various factors. While we understand how this can be frustrating from a candidate’s perspective, we unfortunately do not always have influence over these changes. That said, we always strive to follow up consistently and communicate updates as efficiently as possible.
We genuinely regret that your experience did not reflect our standards. We are currently investigating the matter internally to better understand where communication may have fallen short. Please allow us a moment to review everything thoroughly, you can expect to hear back from us directly once we have completed this review.
Thank you again for bringing this to our attention. We value constructive feedback as it helps us improve our service.
Warm Werkie Regards
Best regards,
Werkie's reply02 Mar 2026, 09:20
Official
Dear Johan,
Thank you for taking the time to share your experience with us. We sincerely appreciate your feedback.
First and foremost, we would like to apologise for the slow responses and service you experienced. This is not the level of service we aim to provide, and we take your concerns seriously. We are actively addressing response times and other concerns you raised internally to ensure we deliver the professional and efficient service that both our candidates and clients deserve.
Regarding your application, we fully acknowledge that 20+ years of experience and industry knowledge are significant strengths. Experience is highly valued in our process. However, when shortlisting candidates, we consider multiple factors beyond years of experience alone. These may include specific technical requirements and other role-specific criteria. Our approach is always holistic, with the intention of ensuring both the candidate and the client are positioned for long-term success and happiness.
With reference to the query about your employment history, we understand how this may have felt frustrating. Please allow us to clarify that when we request additional information, it is never to inconvenience you. We carefully review each CV and sometimes require clarification on specific periods to ensure we present a complete and accurate profile to our client. Even details that may seem minor can play an important role in strengthening a candidate’s application.
We would also like to clarify that, at times, positions may open, close, or be placed on hold due to various factors. While we understand how this can be frustrating from a candidate’s perspective, we unfortunately do not always have influence over these changes. That said, we always strive to follow up consistently and communicate updates as efficiently as possible.
We genuinely regret that your experience did not reflect our standards. We are currently investigating the matter internally to better understand where communication may have fallen short. Please allow us a moment to review everything thoroughly, you can expect to hear back from us directly once we have completed this review.
Thank you again for bringing this to our attention. We value constructive feedback as it helps us improve our service.
Warm Werkie Regards
Thank you for taking the time to share your experience with us. We sincerely appreciate your feedback.
First and foremost, we would like to apologise for the slow responses and service you experienced. This is not the level of service we aim to provide, and we take your concerns seriously. We are actively addressing response times and other concerns you raised internally to ensure we deliver the professional and efficient service that both our candidates and clients deserve.
Regarding your application, we fully acknowledge that 20+ years of experience and industry knowledge are significant strengths. Experience is highly valued in our process. However, when shortlisting candidates, we consider multiple factors beyond years of experience alone. These may include specific technical requirements and other role-specific criteria. Our approach is always holistic, with the intention of ensuring both the candidate and the client are positioned for long-term success and happiness.
With reference to the query about your employment history, we understand how this may have felt frustrating. Please allow us to clarify that when we request additional information, it is never to inconvenience you. We carefully review each CV and sometimes require clarification on specific periods to ensure we present a complete and accurate profile to our client. Even details that may seem minor can play an important role in strengthening a candidate’s application.
We would also like to clarify that, at times, positions may open, close, or be placed on hold due to various factors. While we understand how this can be frustrating from a candidate’s perspective, we unfortunately do not always have influence over these changes. That said, we always strive to follow up consistently and communicate updates as efficiently as possible.
We genuinely regret that your experience did not reflect our standards. We are currently investigating the matter internally to better understand where communication may have fallen short. Please allow us a moment to review everything thoroughly, you can expect to hear back from us directly once we have completed this review.
Thank you again for bringing this to our attention. We value constructive feedback as it helps us improve our service.
Warm Werkie Regards
Best regards,