Werkie
4|52 reviews
Responds in 13 hours 17 min
CR
Cilline R
1 reviews | Active since Member
14 Nov 2025, 13:18
Terrible services!
Terrible terrible services!
I tried applying on their website and unfortunately the website never allows me to submit my application - I tried multiple times. I called their offices and they said I can fill in the manual application, which I did. I then sent it through to them and my updated CV and I asked them how everything works and they said if it my application was successful they will get it contact with me. In between that time I sent more applications (manually). Then randomly a few days ago someone contacted me from their offices on WhatsApp and asked if I have completed the assessments and I said "No, I only completed the manual application form" and they just reacted to my message - No response. I then WhatsApp them today, asked what is outstanding etc and they just read it and no response. I decided to call them - The lady I spoke to told me that the applications was never sent to their clients as the assessments was never done! How on earth should I know that their is assessments needed to be done since their webiste doesn't work on my side and they never never told me or sent anything to me! It's been over a month since I sent applications and now I find out that it wasn't even sent to the employers! How useless! The lady said she will send me an email with the assessments - Have a received it? Obviously not! It is over 5 hours ago. I sent the two numbers I have of them WhatsApps again and still no response. I'm done trying with these people! Useless services! They don't know what they are doing.
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Replies (53)0
Replies (53)Werkie's replyOfficial
14 Nov 2025, 13:57Dear Cilline,
Thank you for taking the time to share your experience, and I’m truly sorry for the frustration and disappointment you’ve had in dealing with us.
Firstly, I want to apologise for the confusion around your applications, the website difficulties you experienced, and especially for the lack of clear and timely communication from our side. Waiting for feedback for weeks and then discovering your applications were not sent to employers is understandably very upsetting, and this is not the level of service we aim to provide.
The WhatsApp communication you mentioned, where your message was read but not answered, and the promise of an email that did not arrive, are also not acceptable to us. We are taking this seriously and will address it internally with the team, as this is not the standard we expect from ourselves.
As discussed with you, we have requested that you complete your assessments again, due to interruptions experienced the first time. We will provide you with clear, step-by-step instructions on how to complete them. A member of our team tried to contact you directly to explain what we need from you and to assist you through the process, but could unfortunately not reach you. Please note that we do not send raw CVs to our clients; instead, we compile a full package that includes your assessment results, work experience, and skills, which is why your applications have not yet been presented to our clients.
Thank you again for your feedback – it helps us improve our systems and communication.
Warm Werkie Regards.
Thank you for taking the time to share your experience, and I’m truly sorry for the frustration and disappointment you’ve had in dealing with us.
Firstly, I want to apologise for the confusion around your applications, the website difficulties you experienced, and especially for the lack of clear and timely communication from our side. Waiting for feedback for weeks and then discovering your applications were not sent to employers is understandably very upsetting, and this is not the level of service we aim to provide.
The WhatsApp communication you mentioned, where your message was read but not answered, and the promise of an email that did not arrive, are also not acceptable to us. We are taking this seriously and will address it internally with the team, as this is not the standard we expect from ourselves.
As discussed with you, we have requested that you complete your assessments again, due to interruptions experienced the first time. We will provide you with clear, step-by-step instructions on how to complete them. A member of our team tried to contact you directly to explain what we need from you and to assist you through the process, but could unfortunately not reach you. Please note that we do not send raw CVs to our clients; instead, we compile a full package that includes your assessment results, work experience, and skills, which is why your applications have not yet been presented to our clients.
Thank you again for your feedback – it helps us improve our systems and communication.
Warm Werkie Regards.
Best regards,
Werkie's reply14 Nov 2025, 13:57
Official
Dear Cilline,
Thank you for taking the time to share your experience, and I’m truly sorry for the frustration and disappointment you’ve had in dealing with us.
Firstly, I want to apologise for the confusion around your applications, the website difficulties you experienced, and especially for the lack of clear and timely communication from our side. Waiting for feedback for weeks and then discovering your applications were not sent to employers is understandably very upsetting, and this is not the level of service we aim to provide.
The WhatsApp communication you mentioned, where your message was read but not answered, and the promise of an email that did not arrive, are also not acceptable to us. We are taking this seriously and will address it internally with the team, as this is not the standard we expect from ourselves.
As discussed with you, we have requested that you complete your assessments again, due to interruptions experienced the first time. We will provide you with clear, step-by-step instructions on how to complete them. A member of our team tried to contact you directly to explain what we need from you and to assist you through the process, but could unfortunately not reach you. Please note that we do not send raw CVs to our clients; instead, we compile a full package that includes your assessment results, work experience, and skills, which is why your applications have not yet been presented to our clients.
Thank you again for your feedback – it helps us improve our systems and communication.
Warm Werkie Regards.
Thank you for taking the time to share your experience, and I’m truly sorry for the frustration and disappointment you’ve had in dealing with us.
Firstly, I want to apologise for the confusion around your applications, the website difficulties you experienced, and especially for the lack of clear and timely communication from our side. Waiting for feedback for weeks and then discovering your applications were not sent to employers is understandably very upsetting, and this is not the level of service we aim to provide.
The WhatsApp communication you mentioned, where your message was read but not answered, and the promise of an email that did not arrive, are also not acceptable to us. We are taking this seriously and will address it internally with the team, as this is not the standard we expect from ourselves.
As discussed with you, we have requested that you complete your assessments again, due to interruptions experienced the first time. We will provide you with clear, step-by-step instructions on how to complete them. A member of our team tried to contact you directly to explain what we need from you and to assist you through the process, but could unfortunately not reach you. Please note that we do not send raw CVs to our clients; instead, we compile a full package that includes your assessment results, work experience, and skills, which is why your applications have not yet been presented to our clients.
Thank you again for your feedback – it helps us improve our systems and communication.
Warm Werkie Regards.
Best regards,