I would never recommend this dealership.

I was not at all impressed with the service I received from Ford Vredenburg. I arrived at 7 AM (the time at which I was told to arrive to receive early service) and was naturally the first client on the premises. My car was booked in and collected for the workshop at 7.35 AM. I decided to wait at Ford because the replacement of two door hinges should not take much time. After 2 hours (at 9.35 AM) I asked for an update, which I only received 40 minutes later. At this point the hinges were installed and the payment to Ford had to be arranged. Both at the booking of the service (two days earlier) and booking in of my vehicle, I stated clearly that the billing should not proceed through me, to which both of the ladies in admin rep**** "we will get the details before the payment." The first invoice was not drafted properly (it had my details and not those of the paying third party) and the lady assisting me got frustrated with me and/or the process and had the audacity to tell me twice that I had to provide the details for the invoice at the original booking. You tell me, how would I know this if it was not communicated to me at the booking?! The second invoice was also not drafted properly, so I had to pay. R828 for 45 minutes of work (quoted from the admin lady herself) is daylight *******, especially since I had to spend 4 hours at Ford for 45 minutes of work. It is very important that you note that the invoice details for the paying third party were already provided to Ford when the parts were ordered and paid for 2 weeks earlier...I did not even have the complimentary car wash because that would've taken another hour (I was told).