Out of sight out of mind

My name is Lettie Sekgapane. I am a 34 year old female, currently uneployment. I worked for Four seasons Westcliff hotel in 2015 and resigned in November 2016.

In December 2016, i started enquiring with the above mentioned company about my pension funds.

In 2017 October i followed up concerning the issue, constantly contacting the HR manager, but was informed that the HR offical had resigned and i should send new pension claim forms to reapply. On the 5th of March 2018 i personally went to the company to refill in the forms for my reapplication as i was requested to and was given the assurance that the forms will be sent to the pension fund company (MNG PENSION FUND COMPANY). Today, the 5th of April i telephonically contacted MNG company to find out the progress on my claim, and i was shocked to learn that the company has never received any of my stated claims.

It is with disbelief and shock that there are companies who still treat ex employees in this kind of manner.

What is more disgusting is when i was informed that the person who was helping me resigned, this means the company has no systems in place which deal with matters that concern their employees pension funds.

I hope this complaint will be treated with utmost importance and urgency it needs after 2 years post resignation, from the company.

For more information please contact me on the following number: **********