Western Union
1.3|147 reviews
RL
Robert L
1 reviews | Active since Member
22 Feb 2024, 13:22
Mr louwsna
I have a disability policy with ABSA, I fell sick and is on disability since July 2023, I completed loss of income papers. I app**** for the disability claim. The told me in Oct they are closing the case until they get a termination letter from my company, I have been terminated due to illness. I have send this to Absa, they have now handed me over to attorneys. I phoned Absa life yesterday, the lady says yes the do have all the papers, but my claim has not been reopened. Is this how they treat me, I am a customer of them since 1986.
Even with the loss if income, debit order s tried to go off and due to no funds, my account went into arrears and Absa still took penalties for that aswell
I need the Absa life to reopen my claims as I have submitted the termination letter now
This is a bank that said they are always there for you
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Replies (56)Western Union's replyOfficial
26 Feb 2024, 00:06Reference number: 233288122
Hello Robert Louwsma ,
Thank you for reaching out. We are writing in response to the complaint received from you on February 22, that was addressed to our corporate headquarters.
I am a specialist with the Executive Resolutions team at Western Union’s corporate headquarters, and I will handle your case.
We have received your email and the concern you raised , It appears that the issues you’ve experienced are not directly related to Western Union services,
If you believe there has been misunderstanding or if there are additional details you would like us to consider, please do not hesitate to reach out to us.
At Western Union, our customers’ satisfaction is something we take very seriously, and the quality of our service is our primary concern.
If you have any questions or concerns, please email us at ExecutiveResolutionsDept@westernunion.com. You can also contact our corporate headquarters at (+1) 720-332-1000 (international call charges may apply) and provide the reference number 233288122 to connect with me directly.
Sincerely,
Max C
Executive Resolutions Team
Please read our Privacy Statement to find out how we process your personal data.
Hello Robert Louwsma ,
Thank you for reaching out. We are writing in response to the complaint received from you on February 22, that was addressed to our corporate headquarters.
I am a specialist with the Executive Resolutions team at Western Union’s corporate headquarters, and I will handle your case.
We have received your email and the concern you raised , It appears that the issues you’ve experienced are not directly related to Western Union services,
If you believe there has been misunderstanding or if there are additional details you would like us to consider, please do not hesitate to reach out to us.
At Western Union, our customers’ satisfaction is something we take very seriously, and the quality of our service is our primary concern.
If you have any questions or concerns, please email us at ExecutiveResolutionsDept@westernunion.com. You can also contact our corporate headquarters at (+1) 720-332-1000 (international call charges may apply) and provide the reference number 233288122 to connect with me directly.
Sincerely,
Max C
Executive Resolutions Team
Please read our Privacy Statement to find out how we process your personal data.
Best regards,
Western Union's reply26 Feb 2024, 00:06
Official
Reference number: 233288122
Hello Robert Louwsma ,
Thank you for reaching out. We are writing in response to the complaint received from you on February 22, that was addressed to our corporate headquarters.
I am a specialist with the Executive Resolutions team at Western Union’s corporate headquarters, and I will handle your case.
We have received your email and the concern you raised , It appears that the issues you’ve experienced are not directly related to Western Union services,
If you believe there has been misunderstanding or if there are additional details you would like us to consider, please do not hesitate to reach out to us.
At Western Union, our customers’ satisfaction is something we take very seriously, and the quality of our service is our primary concern.
If you have any questions or concerns, please email us at ExecutiveResolutionsDept@westernunion.com. You can also contact our corporate headquarters at (+1) 720-332-1000 (international call charges may apply) and provide the reference number 233288122 to connect with me directly.
Sincerely,
Max C
Executive Resolutions Team
Please read our Privacy Statement to find out how we process your personal data.
Hello Robert Louwsma ,
Thank you for reaching out. We are writing in response to the complaint received from you on February 22, that was addressed to our corporate headquarters.
I am a specialist with the Executive Resolutions team at Western Union’s corporate headquarters, and I will handle your case.
We have received your email and the concern you raised , It appears that the issues you’ve experienced are not directly related to Western Union services,
If you believe there has been misunderstanding or if there are additional details you would like us to consider, please do not hesitate to reach out to us.
At Western Union, our customers’ satisfaction is something we take very seriously, and the quality of our service is our primary concern.
If you have any questions or concerns, please email us at ExecutiveResolutionsDept@westernunion.com. You can also contact our corporate headquarters at (+1) 720-332-1000 (international call charges may apply) and provide the reference number 233288122 to connect with me directly.
Sincerely,
Max C
Executive Resolutions Team
Please read our Privacy Statement to find out how we process your personal data.
Best regards,