Disgusting treatment at Westrand Honda

I purchased a used Honda Ballade from Westrand Honda in 2016. First of all I must say the car is really comfortable and drives very nicely. But that's where the good news ends! There was damage to the carpet which were eventually repaired under guarantee, but it took at least three months of arguing to get the work carried out. I took out an unlimited maintenance plan: I wish I'd never done that - It was very expensive, and every time I went in for a service, I had to fight to get them to recognise that I had a service plan. I've been in contact with Honda Head Office, but I'm still waiting for them to come back to me. To summarize, I can only say that every time I walk out of that dealership, I have a foul taste in my mouth. At least I've enjoyed driving my car, but I would never do business with Westrand Honda again!