Worst Honda experience

I have been driving Honda bikes for a long time now. I am a Honda fan, but I will not go to this Honda again. Next time I would rather going to the one in Sandton. My bike was at this Honda for a service and rear brake pads and disc replacement. They told me the break disc will be there on Friday. They never phoned me, so I called them the following Tuesday after which they informed me the part arrived Monday. After they were done with the service and replacement of parts, I collected my bike, while I was driving home my rear brake stopped working. When I got home it started working again but it is worse than before they changed it. I must push the rear brake until it cannot go anymore to get the brake to work even slightly. Honda bikes are so reliable, but it does not help if you have incompetent people working on them. Also halve of their staff does not wear facemasks in the time of COVID. Even when standing close to you and talking to you. Disgusting experience.