1 reviews | Active since Member
On Saturday, 27 April 2019, I tried to move my car and realised that one of the tyres was locked.
On the following Monday morning I called the roadside assistance and they came and towed my car to the nearest dealer which is Westvaal in Secunda.
I arrived in the afternoon and confirmed that the car was in their possession. I was told that no work had been done as it arrived after midday and other cars were being worked on.
I was also told that I would get a call first thing in the morning of 30th April, to update me on what had happened and how it would be repaired. I was not called. And I had to call in several times just to get an update. I finally got an update around 17:00 that the brakes had locked and it was fixed.
I was also informed by the the lady that I could come and collect the car at 09:00 on the 1st of May 2019.
I pointed out to her twice that the first is a holiday but she insisted that I could collect my car.
Right now I am standing outside Westvaal Secunda. And it is closed. I have been here since 09:05. And there is no sign of them opening. I tried calling the customer care number on the door but it is not engaging.
This is unfair. From having to wait on public transport to get here and walking over two kilometres to be here on time.
Now I have to walk five kilometres back to town and hope to get public transport.
What ill have I done to deserve such?