LM
Lufuno M
Active since Jan 2016
3
Reviews
0
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Reviews
3 reviews85 months ago
Slow service.
I went to KFC in Evander and ordered a twenty one piece bucket and paid. Twenty minutes later I went to enquire why it has taken so to get my order... only to learn that they had only out the meat into the oven a bit after I ordered it. So I had to wait over twenty five minutes for my order. That is a disgusting inconvenience. This must be rectified.
0 replies
85 months ago
They just wasted my time, money and effort.
On Saturday, 27 April 2019, I tried to move my car and realised that one of the tyres was locked. On the following Monday morning I called the roadside assistance and they came and towed my car to the nearest dealer which is Westvaal in Secunda. I arrived in the afternoon and confirmed that the car was in their possession. I was told that no work had been done as it arrived after midday and other cars were being worked on. I was also told that I would get a call first thing in the morning of 30th April, to update me on what had happened and how it would be repaired. I was not called. And I had to call in several times just to get an update. I finally got an update around 17:00 that the brakes had locked and it was fixed. I was also informed by the the lady that I could come and collect the car at 09:00 on the 1st of May 2019. I pointed out to her twice that the first is a holiday but she insisted that I could collect my car. Right now I am standing outside Westvaal Secunda. And it is closed. I have been here since 09:05. And there is no sign of them opening. I tried calling the customer care number on the door but it is not engaging. This is unfair. From having to wait on public transport to get here and walking over two kilometres to be here on time. Now I have to walk five kilometres back to town and hope to get public transport. What ill have I done to deserve such?
0 replies
125 months ago
Amount quoted less than amount we were charged
We went to the reception at the Lagoon Beach Hotel in Milnerton, Cape Town on the 4th of January 2016 and booked a tour of the Cape Peninsula. At the hotel we were quoted R850 per person which amounted to R4250 for five persons.<br> <br> on the 5th of January 2016 we boarded the vehicle for the tour and at the conclusion of the tour, we were told that the price is R930 per person which amounted to R4650 for five persons.<br> <br> I have issue with this because the brochure we were given at the hotel had the amount of R850 pp and we budgeted for the tour based on this amount.<br> Our tour guide, Robert, called the lady named Maritjie who confirmed that the price of R850 was last year's price and there was an increase this year. But she insisted that we pay the new amount, which resulted in us paying R400 more than what wehad known the trip to cost.
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Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (33.333333333333336%)
1 Star
2 (66.66666666666667%)