Hospital Authorization from Discovery

I have been admitted to Westville hospital for an emergency on 27 October 2025 Dr A------- requested some tests which was done and handed me over to dr B---------, on the 28 October 2025 doctor requested a CT Lumber biopsy nivolay. From October 28 till now, December 15, 2025, Discovery Medical Aid has not authorized the biopsy. For some codes they are awaiting, Westville Hospital is accusing Discovery Medical, and Discovery is blaming the hospital. I have informed Lancet Labs, who is awaiting authorization, that I will cover the R16,000 that the biopsy cost. I'm still in the hospital awaiting the results. I spoke with someone at Discovery again, whose name I know, and he told me the same bull****; they all point the finger at the case managers but are unwilling or unable to provide their names. Ridicules service received from all 3 institutions involved.