PATHETIC SERVICE RECIEVED

I was rushed by ambulance to the trauma unit on the 21st March, after falling off a ladder. The visual injuries were to face, hand, leg, hip and back. The doctor saw me after 2 hours. After doing a quick 5 second check, he went off. Another 2 hours later, the nurse informs me that the doctor had consulted with specialists and that I need needed scans to the brain, spine, and chest. My wife agreed. About half an hour later, my wife queried the delay advising them that I was in severe pain and nausea. They said they busy with a quote. We were then asked to approve the sum of R24000 for the tests before admission. Noting that I am on comprehensive medical aid. We became concerned and that stressed us further. Given theri neglect and poor care, we then asked for a discharge and they returned with a letter stating that they will not take responsibility and that I refused care. How contradictory, pathetic unprofessional and uncouth behavior. They are more focused on money that care. On one end they express urgency and criticality in my condition, and they forced me towards a discharge, because of not having medical aid respond, noting it was a public holiday. If they cared , they woukd have done what other hospitals do, tro admitt me and povide care but rather they ask my wife I, With pain, I signed the ealease letter. They should have rather asked me tto sign personal liability in the event of medical aid not paying, I must. Given what the doctors assessment was, he would have admitted me immediately and processed me for scans and other tests. This is another pathetic hospital that I will never want to go to again. They never bothered to call me after giving them a bad rating via the survey they sent to me to complete.