1 reviews | Active since Member
We bough over R100 000 worth of furniture from Cielo. The fist 2 orders was placed 11/12/23. It is now 28 work days later. We have still not received these orders in full. I Placed an additional order online 27/12/23. I have still not received this order 16 days working days after order was placed and paid for in full. I have send 7 e mails to Cielo requesting an ETA, They will repeated respond saying the courier company will advise a day before deliver Which of course does not answer our question. We have no idea when these orders will arrive. The fact that this happed with 3 different orders is indicative of the poor service Cielo / Wheco Group provides Even though Cielo advertises that they will deliver in 7 to 14 days I would discourage anyone from purchasing items from Cielo . Wheco Group