worst service

I the CUSTOMER had to phone around to find out myself where my order was . I called Cielo who gave me the waybill number which by the way was never supp**** to me in any form .Then Wheco phoned me now trying to explain why the delay and told me that the order was only placed on the 20th which in fact I placed and the order online on the 12/06/2024 and it a proceeded on the same day as per the website , so this 20th story is **** . I paid for the delivery but for what ? It's almost 3weeks late. ?????????? What a joke . Then I contact Tritent with the waybill number and was informed that they only got the item yesterday ???????????? I have taken apon myself to go collect the item cause at this rate will only get it next year . Cielo and Wheco or whatever the group is called is useless. This is the worst service I have gotten from Cielo and I won't be buying from them or this group ever again. I will make sure it will be known about the poor service I have gotten .