Active since Jun 2017
I would like to thank Maryke Bester for her outstanding service for all our travel needs . I truly hope her managers and boss take note of this amazing n worker and amazing person too . She treats her customers like family which to be honest very rear to hear of these days. We will keep using her services as she/and the staff are the main reason Pentravel is a success .
Mumina gave friendly and quick service to reset my account password .
I would like to thank Aadil and Junaid and the whole team for an amazing service when I just bought my wife a car from them . Open upfront and great , every step was informed and clear . Kind Regards Hernani
I the CUSTOMER had to phone around to find out myself where my order was . I called Cielo who gave me the waybill number which by the way was never supp**** to me in any form .Then Wheco phoned me now trying to explain why the delay and told me that the order was only placed on the 20th which in fact I placed and the order online on the 12/06/2024 and it a proceeded on the same day as per the website , so this 20th story is **** . I paid for the delivery but for what ? It's almost 3weeks late. ?????????? What a joke . Then I contact Tritent with the waybill number and was informed that they only got the item yesterday ???????????? I have taken apon myself to go collect the item cause at this rate will only get it next year . Cielo and Wheco or whatever the group is called is useless. This is the worst service I have gotten from Cielo and I won't be buying from them or this group ever again. I will make sure it will be known about the poor service I have gotten .
I the CUSTOMER had to phone around to find out myself where my order was . I called Cielo who gave me the waybill number which by the way was never supp**** to me in any form .Then Wheco phoned me now trying to explain why the delay and told me that the order was only placed on the 20th which in fact I placed and the order online on the 12/06/2024 and it a proceeded on the same day as per the website , so this 20th story is **** . I paid for the delivery but for what ? It's almost 3weeks late. ?????????? What a joke . Then I contact Tritent with the waybill number and was informed that they only got the item yesterday ???????????? I have taken apon myself to go collect the item cause at this rate will only get it next year . Cielo and Wheco or whatever the group is called is useless. This is the worst service I have gotten from Cielo and I won't be buying from them or this group ever again. I will make sure it will be known about the poor service I have gotten .
I had a problem with trying to get the loan from Capitec which was approved in seconds but the problem was trying to get the the mandate approved or even sent to my other bank , after trying a number of times and then going to the branch in Meadowdale which I was helped by the agent called Clive who even gave up and supplied amazing service after the fourth time trying and finding out that the problem was in fact from the other bank we finally got loan mandate approved on try number five . I would like to thank Clive for the great service and his branch manager as well .
after a week of being sent from corner to post by the Nedbank head office , for one they couldn't tell me why a mandate was going to to nedbank to be approved after a week trying to think what the problem was my wife saw what could be the problem ( not head office as they were clueless . I went to Nedbank Woodmead branch where a gentlemen by the name of Kutloan and the Branch Manger sorry don't remember her name gave the best service a person could ask for. On a Friday afternoon 10 mins from closing time they went an extra mile to help me to capture the correct details and submit it to head office . Not just on Friday but everyday for a week Kutloano phoned me to keep me up to date on the progress of head office . The sad part was something that should of take a day for head off to action they advised it would take 7 days which cause it was an urgent matter Kutloano pushed to get it resolved sooner. what even more sad was that when I complained on facebook about the lack of service from head office I get a call from the branch manager at woodmead to say sorry for the complaint and they are trying their best to resolve it . At this point I got more upset as the problem was with head office and not the branch . So ot make it very Clear NEADBANK HEAD OFFICE your branch in woodmead the manager and Kutloano did an amazing Job , don't kick them down when Head office couldn't 1. tell me what the problem was in the first place and I had to figure it out on my own 2. when head office has a stupid turn around time of 7 days to fix a simple problem, but it took mins for Kutloano to fix with his manager . Shame on you Nedbank Head office and well done Woodmead team for the great service .
Nathanuel Phillips ( Pet Insurance ) thank you very much for your great and quick service looking forward being your new customer. Kind Regards Hernani Ribeiro
Me and my fiancé paid for our honeymoon in full to flight center before mango stopped their flights . Now they will not refund us our flights so that we can buy new tickets for August . We keep asking for updates and the same excuse comes,they are waiting for news from Mango . I'm sorry I didn't buy directly from mango we paid flight center which means I'm your customer, which you should refund and same as you are mangos customer to get your money back . But we are the ones getting *****ed over by flight center what a joke . Love to take money but then make stories to pay back what is rightly ours. You have robbed us from our honeymoon and doesn't push blame to mango , we paid you flight center not mango direct have some pride on customer service instead of hiding like cowards .
I would like to inform you that thanks to Sibongile Kganare and her amazing service my problem was finally solved . Thank you so much for regaining my trust with Cielo once again . Please mention Sibongile Kganare in you next management meeting of her great work and great customer service that took this once upset customer to a happy one .
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