1 reviews | Active since Member
This should be a zero star rating. My car was referred to Wheel Collision in Montague Gardens for a scratch on my rim. I was told it would take 2 days. They kept my car for 4 days and when I tried to call; the Manager, Cheslyn, was rude and abrupt with me on the phone regarding the lack of fulfilling HIS timeline of two days. He disregarded that he could not commit to his time frame and also made me wait 10 minutes on the phone, on hold; knowing my car wasn’t ready. He then proceeded to make sure I get my car at the very end of the 4th day. Very rude poor customer service and clearly a representation of what the company stands for. The customer is clearly NOT first in their eyes. I definitely will not recommend this company to anyone and I will never use their services again!!