WhereToStay Elevated Forest Villa

About a Zimbali accommodation in KZN called Elevated Forest Villa: https://www.wheretostay.co.za/elevated-forest-villa-self-catering-accommodation-zimbali-north-coast

I rented an 8 sleeper house for myself and my family back in October 2023. The pictures do not reflect reality. The accomodation was dirty and in such bad shape that I took pictures to send to the owner. There was even blood in one of the light switches. The cleaner spent her time watching videos and workers from the grounds sat in the kitchen watching videos and speaking loudly. All the tumble driers were so full of lint so as to present a serious fire Hazzard. If I were to state all the issues, this review would be very long. Some of the doors didn't lock, others didn't open. The smell of mold was so overwhelming when we arrived and the place was so dusty my grandchildren got mite rashes. One air conditioner didn't work. The kitchen utensils had to be completed rewashed because it had dried food in them. The kitchen was grubby with food and fat splatter. The owner gave me loads of excuses instead of offering to make it right. We had to make the best of it as we travelled far and some family was from overseas. I then posted a review online on Where To Stay. They took the review off, then contacted me. I told them exactly what happened and I told them I sent all the pictures to Patrick, the owner of the property. Where To Stay said they'd check with him and contact me back. It's now February 2023 and I'm still waiting. They never allowed my review to be published. Looking back and in other places where this property is listed, I'm not the only who complained about the sorry state of the house. And it seems nothing is ever done. Can't trust Where To Stay.