WH
White House Interiors
Unclaimed Business
WH
White House Interiors
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Ranked In Home Services
#5NPS Score
0Unlikely
Ranking
#5
in Home Services
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
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Used this business recently? Share your experience to help others decide.
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Charmaine E
1 reviews | Active since Jan 2020
3 Jan 2025, 05:56
Buyer Beware!
According to the manager and staff at the Whitehouse store (Continental Linen) at La Lucia Mall, all tablecloths gifted to family members over Christmas need to be inspected with a fine tooth comb for any manufacturing faults before they are used for their intended purpose. If the fault made during its manufacture in the factory is only discovered after you have actually used the item, the store does not feel morally obliged to reimburse/replace it. My aunt bought an expensive plastic-coated tablecloth (R1000.00) as a Christmas present for her son from said store on the 22nd December. Like the vast majority of South Africans he opened his present on Christmas Day without inspecting it inch by inch for any defects. He went on to use it the following day before discovering the manufacturing fault (a misalignment in pattern and texture in one part of the cloth) on New Year's Day. We provided proof of the sale having taken place. The store refused to replace the item because - get this - as it had been used they could not resell it to anybody. Who resells a flawed product? Apparently, Whitehouse does.
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Charmaine E
1 reviews | Active since Jan 2020
3 Jan 2025, 05:56
Buyer Beware!
According to the manager and staff at the Whitehouse store (Continental Linen) at La Lucia Mall, all tablecloths gifted to family members over Christmas need to be inspected with a fine tooth comb for any manufacturing faults before they are used for their intended purpose. If the fault made during its manufacture in the factory is only discovered after you have actually used the item, the store does not feel morally obliged to reimburse/replace it. My aunt bought an expensive plastic-coated tablecloth (R1000.00) as a Christmas present for her son from said store on the 22nd December. Like the vast majority of South Africans he opened his present on Christmas Day without inspecting it inch by inch for any defects. He went on to use it the following day before discovering the manufacturing fault (a misalignment in pattern and texture in one part of the cloth) on New Year's Day. We provided proof of the sale having taken place. The store refused to replace the item because - get this - as it had been used they could not resell it to anybody. Who resells a flawed product? Apparently, Whitehouse does.
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