Liqui Fruit - Bad Juice

After opening a new 2lt Clear Apple Liqui Fruit we discovered a huge gelatinous lump of mould in the juice and many smaller particles. Reported it to @pioneerfoods. I got an apology letter - no replacement, no voucher no nothing. Please do not support this brand as they do not support their customers and don't care about their potentially poisonous juice hurting children.