LiquiFruit Pineapple Juice -Poor Quality and Lack of Response to complaints

I am writing to express my disappointment with LiquiFruit's Pineapple Juice and their lack of customer service. On September 4, 2024, I reported an issue with your product (Reference Number: CR24-08-30). The juice was sour upon opening, which was extremely disappointing for a product that is expected to be fresh and enjoyable.

To date, I have received no feedback or resolution from LiquiFruit regarding this matter. This level of service is unacceptable. To make matters worse, I opened another bottle of LiquiFruit Pineapple juice this morning, only to find that it was also sour.

This is not just a one-off issue; it clearly indicates a quality control problem that needs urgent attention. For a brand that is supposed to represent quality, this experience has been nothing but frustrating.

LiquiFruit, your lack of response and failure to address customer complaints reflect poorly on your commitment to your customers. I expect immediate action to resolve this matter and an explanation for both the product's poor quality and the lack of follow-up.