RW
Ryan W
Active since Mar 2009
9
Reviews
0
Industries
Reviews
9 reviews11 months ago
Media24 Magazine Subscription Service
I regret to say that my experience with Media24’s magazine subscription service has been consistently disappointing. Despite numerous assurances and repeated promises of action, the delivery of the publication has been unreliable at best and non-existent at worst. On several occasions, I have reached out to their team regarding missed issues, only to receive polite but ultimately empty commitments that the matter would be resolved. Unfortunately, these assurances have not translated into meaningful results. One is left to wonder why such a service is offered at all if the organisation lacks the logistical capacity or customer service follow-through to deliver on its core function. The result is a frustrating cycle of unmet expectations and wasted time. In all honesty, I would strongly advise prospective readers to forgo the subscription altogether and simply purchase the magazine directly from a retail outlet. It is far less hassle, and at least you are guaranteed to receive what you’ve paid for. Disappointing, unprofessional, and quite below the standard one should expect from a national publisher.
0 replies
16 months ago
Exceptional Dining Experience at The Hussar Grill - Harvest Place
I am thrilled to share my fantastic experiences at The Hussar Grill at Harvest Place! Each time we dine at this restaurant, we are amazed by the exceptional food and outstanding customer service. The quality and presentation of the dishes are always top-notch, with flavours that never fail to impress. From perfectly cooked steaks to the delicious desserts, every bite reflects the care and expertise that goes into their preparation. The staff deserves special recognition for their friendly, attentive, and professional service. They go above and beyond to ensure a memorable dining experience every single time. We have dined at The Hussar Grill multiple times, and it has consistently exceeded our expectations. It has become our go-to spot for special occasions or simply when we want a delightful meal out. We will definitely return and continue to recommend The Hussar Grill at Harvest Place to everyone we know. Thank you for always delivering excellence!
0 replies
16 months ago
LiquiFruit Pineapple Juice -Poor Quality and Lack of Response to complaints
I am writing to express my disappointment with LiquiFruit's Pineapple Juice and their lack of customer service. On September 4, 2024, I reported an issue with your product (Reference Number: CR24-08-30). The juice was sour upon opening, which was extremely disappointing for a product that is expected to be fresh and enjoyable. To date, I have received no feedback or resolution from LiquiFruit regarding this matter. This level of service is unacceptable. To make matters worse, I opened another bottle of LiquiFruit Pineapple juice this morning, only to find that it was also sour. This is not just a one-off issue; it clearly indicates a quality control problem that needs urgent attention. For a brand that is supposed to represent quality, this experience has been nothing but frustrating. LiquiFruit, your lack of response and failure to address customer complaints reflect poorly on your commitment to your customers. I expect immediate action to resolve this matter and an explanation for both the product's poor quality and the lack of follow-up.
0 replies
17 months ago
John Dory's Harvest Place Kempton Park - Excellent Service!
Last night, we had the pleasure of dining at John Dory's Harvest Place in Glen Marais, and what an incredible experience it was! The service was flawless—professional, efficient, and delivered with genuine friendliness. The atmosphere was warm and inviting, setting the perfect tone for a fantastic evening. The food? Simply outstanding! Every dish was a burst of flavour, fresh and perfectly prepared. From start to finish, it was an unforgettable dining experience. Kudos to the entire team at John Dory's for making it so special. We'll definitely be back!
0 replies
17 months ago
LAWNPRO - NOT PROFESIONALS!!!
If you're considering LawnPro, save yourself the headache and go elsewhere. Their service is anything but professional! Our experience was a complete disaster from start to finish. We faced countless issues, starting with having to redo quotations because their initial staff member was not qualified to do the quote and on top of that, they didn't pitch up for work on the first day. We were instructed to set aside a full two days for the job, only for it to be completed in less than three hours. It felt like they were making things up as they went along. The final straw was when I was contacted to pay for something I had already paid for. I had to convince them to double-check their records, which highlighted their incompetence. It’s clear that customers are just another number to them, with no genuine care or understanding of service. During my last conversation, I pointed out that this was their final chance to turn things around, only to be rudely told to "listen here." The audacity of them to suggest we could "call it quits" after the season treatment was done! I immediately demanded they reimburse me my money on the spot. I kept the owner, Charl, in the loop, but it’s clear that the lack of a customer service culture stems from the top management. This is a brand I would not want to be associated with in any way. Dealing with these palookas is an absolute nightmare. Spare yourself the headache and take your business elsewhere! LawnPro? More like LawnJoke. Avoid this company at all costs! (Never again!)
0 replies
24 months ago
AVOID Emperor Aquarium and Pet supply !!
Our weekly tank service was cancelled. There is no notice period; drop on the day of tank service. When addressed, the owner's excuse was that he sold the business, leaving the industry! Unprofessional service! Avoid at all costs! Experience poor service delivery and ********* practices!
0 replies
35 months ago
UNPROFESSIONAL! - Bad Customer Service - AVOID KIRBY!
Our Kirby was sent for repairs to Kirby Edenvale after it was repaired 9 months ago. They quoted for the exact same parts that were replaced 26 July 2022. They had no account history of repairs or services, and we had to forward all the invoices and details to them. We had to point out which parts were replaced and are still under guarantee! After the initial notification mail, it took several more follow up emails to get a response (12 days later). The machine was repaired and dropped off at our house - No feedback was provided! No notification that we will be dropping off the machine! No Communication throughout the repair! The staff "Hettie and Isobel" have POOR attitudes towards customer service!
159 replies
46 months ago
Overal a very good e...
Overal a very good experience, Lungile was friendly and helpful
134 replies
71 months ago
AVOID POOLS INC - VERY BAD ATTITUDE!
Arrogant, rude and unprofessional! My wife requested the pool maintenance date to be changed and had to deal with sarcasm and an unprofessional attitude from Sheldon (later told me he is the owner but his mail signature states that he is the Marketing and Maintenace Manager). He swore at my wife and told her how insignificant our monthy pool maintenance contract is and proceded to terminate our service agreement " We have 150 maintenace clients, you are insignificant" were his words. Also swore at my daughter and son when they took the phone from my wife (we have the phone recordings, he called her %$#@ retarded and also provoked my son). Lack of professionalism and basic management s****s and just plain Disgusting!! Avoid them at all cost!
0 replies
Review Distribution
5 Star
3 (33.333333333333336%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
6 (66.66666666666667%)