HP
Hth Pool Care
Unclaimed Business
HP
Performance(last 12 months):
TrustIndex
0
Ranking
#5
in Home Services
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|2 Reviews
May '25 - Apr '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Hth Pool Care
Hth Pool Care has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked Hth Pool Care across 14 total reviews. How is the TrustIndex calculated? →
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceAW
Andrew W
1 reviews | Active since Jan 2020
29 Dec 2025, 07:52
Do not stand by their product quality
This company does not care about its clients. Their pool floater sank two days after purchase and burnt the lining of our pool. The faulty floater was collected and sent for “testing.” Their response was that the reported faulty floater was “disproven” (their words), essentially saying that we lodged a false claim and were lying — their floater did not sink. Despite numerous emails, HTH takes no responsibility for the chemical burn mark in our pool. Use their products at your own risk!!
Helpful (0)
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Andrew W
1 reviews | Active since Jan 2020
29 Dec 2025, 07:52
Do not stand by their product quality
This company does not care about its clients. Their pool floater sank two days after purchase and burnt the lining of our pool. The faulty floater was collected and sent for “testing.” Their response was that the reported faulty floater was “disproven” (their words), essentially saying that we lodged a false claim and were lying — their floater did not sink. Despite numerous emails, HTH takes no responsibility for the chemical burn mark in our pool. Use their products at your own risk!!
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DB
Diane B
1 reviews | Active since Jan 2020
17 Jan 2025, 10:03
HTH - No accountability or customer service
We bought HTH monthly float a week before Christmas, it emptied in a week; we got another one, that too emptied in a week and turn our pool green. We had the water tested at the pool shop who sold us two bags of chemicals to treat the water. They told us to put the new floater in after 24 hour, which we did. As we put the floater into the pool it made an explosion noise - it had not exploded but imploded, like something sucked the air out of it - note that the third float was a more expensive one. Feedback from HTH - the pool has too much stabilizer (like we could not guess that from the green colour of the pool) and the 3rd floater did not explode. 1) No remedial action for our green pool from the first two floaters and 2) The rude rep took the 3rd floater and we have not been reimbursed - it is still full of product. I am appalled at rudeness, lack of customer centric attitude of HTH and specifically the rep we are dealing with. She is argumentative and we get the distinct impression of a total lack of accountability on the part of HTH. We will never again use an HTH product, I would rather empty the pool and turn it in to a cactus garden.
Helpful (0)
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Diane B
1 reviews | Active since Jan 2020
17 Jan 2025, 10:03
HTH - No accountability or customer service
We bought HTH monthly float a week before Christmas, it emptied in a week; we got another one, that too emptied in a week and turn our pool green. We had the water tested at the pool shop who sold us two bags of chemicals to treat the water. They told us to put the new floater in after 24 hour, which we did. As we put the floater into the pool it made an explosion noise - it had not exploded but imploded, like something sucked the air out of it - note that the third float was a more expensive one. Feedback from HTH - the pool has too much stabilizer (like we could not guess that from the green colour of the pool) and the 3rd floater did not explode. 1) No remedial action for our green pool from the first two floaters and 2) The rude rep took the 3rd floater and we have not been reimbursed - it is still full of product. I am appalled at rudeness, lack of customer centric attitude of HTH and specifically the rep we are dealing with. She is argumentative and we get the distinct impression of a total lack of accountability on the part of HTH. We will never again use an HTH product, I would rather empty the pool and turn it in to a cactus garden.
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Replies (0)RH
Rajesh H
1 reviews | Active since Jan 2020
7 Jun 2023, 15:00
Hth not a trusted label for pool care
I am fed up now, since I bought hth float from checkers a fee months ago, the float grows in my pool, from a 10cm cube to a 30cm overnight. I complained and someone responded, 1st it was wrong product, then they give me another suppose to be better, it's got worse, then they collected it and gave me a liquid for sparkling pool. Guess what, I bought a 3rd one from checkers and wala it's doing the same thing, I have pics for proof. So excuses upon excuses we customers are being use like guennie ***s to sample their product.. My swimming pool pump is affected as it doesn't work like normal and I told them if my pump packs up I am going live on social media.
Helpful (0)
|Replies (0)RH
Rajesh H
1 reviews | Active since Jan 2020
7 Jun 2023, 15:00
Hth not a trusted label for pool care
I am fed up now, since I bought hth float from checkers a fee months ago, the float grows in my pool, from a 10cm cube to a 30cm overnight. I complained and someone responded, 1st it was wrong product, then they give me another suppose to be better, it's got worse, then they collected it and gave me a liquid for sparkling pool. Guess what, I bought a 3rd one from checkers and wala it's doing the same thing, I have pics for proof. So excuses upon excuses we customers are being use like guennie ***s to sample their product.. My swimming pool pump is affected as it doesn't work like normal and I told them if my pump packs up I am going live on social media.
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Replies (0)SC
SG C
1 reviews | Active since Jan 2020
12 Nov 2022, 23:17
Best Pool Cleaner
Excellent product, which works well. HTH is a once off chlorine treatment dose. It dissolves quickly and kills bacteria and algae instantly on contact.Chlorine performs two functions in our pool water. It kills harmful bacteria in the water (sanitises) and burns up the dead organic matter (oxidises). Chlorine is the only sanitiser that leaves a residual in water that protects against additional contaminants as they are introduced into the pool. There are two types of chlorine sanitisers; non-stabilised and stabilised. A great way to treat pool water and restore it to clean quality. Only have used HTH products to clean our pool and have never been disappointed.
Helpful (0)
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SG C
1 reviews | Active since Jan 2020
12 Nov 2022, 23:17
Best Pool Cleaner
Excellent product, which works well. HTH is a once off chlorine treatment dose. It dissolves quickly and kills bacteria and algae instantly on contact.Chlorine performs two functions in our pool water. It kills harmful bacteria in the water (sanitises) and burns up the dead organic matter (oxidises). Chlorine is the only sanitiser that leaves a residual in water that protects against additional contaminants as they are introduced into the pool. There are two types of chlorine sanitisers; non-stabilised and stabilised. A great way to treat pool water and restore it to clean quality. Only have used HTH products to clean our pool and have never been disappointed.
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Replies (0)PR
Paul R
1 reviews | Active since Jan 2020
6 Oct 2019, 05:25
AGTER BAKS
Ek het n relaas oor hulle geskryf en hulle glo omrede hulle die publiek om die bos lei,hulle nie op my relaas gaan antwoord nie en dat dit op n stille swye sal verdwyn. weereens n bewys van hulle agter baksheid.
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Paul R
1 reviews | Active since Jan 2020
1 Oct 2019, 06:18
Kop in een Mus met Checkers Hyper.
Grootste skelm nog. Paar maande terug verkoop julle deur julle leweransiers 10 kg + 1kg hth vir se R260.Toe verander julle die verpakking na 8kg verkoop dit nog teen R260. Dink julle vir een oomblik ek is n fool. Dit is wat julle is om mense deur julle leweransiers te veneuk. Ek het die aan julle deur HALLO PETER geopper maar julle omdat julle skuldig is,nie daarop gereageer nie.
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Paul R
1 reviews | Active since Jan 2020
1 Oct 2019, 06:18
Kop in een Mus met Checkers Hyper.
Grootste skelm nog. Paar maande terug verkoop julle deur julle leweransiers 10 kg + 1kg hth vir se R260.Toe verander julle die verpakking na 8kg verkoop dit nog teen R260. Dink julle vir een oomblik ek is n fool. Dit is wat julle is om mense deur julle leweransiers te veneuk. Ek het die aan julle deur HALLO PETER geopper maar julle omdat julle skuldig is,nie daarop gereageer nie.
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Replies (0)PR
Paul R
1 reviews | Active since Jan 2020
1 Oct 2018, 06:56
10KG VRSUS 8KG Special on Hth
Taking people for a big ride.Selling 10kg hth for R260 at Hyper markets special and now still on special 8 kg for R260.Do they think people is stupid. THE HTH HAS cone up R190 how do you like that.
Helpful (0)
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Paul R
1 reviews | Active since Jan 2020
1 Oct 2018, 06:56
10KG VRSUS 8KG Special on Hth
Taking people for a big ride.Selling 10kg hth for R260 at Hyper markets special and now still on special 8 kg for R260.Do they think people is stupid. THE HTH HAS cone up R190 how do you like that.
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Replies (0)