Terrible Customer Service

<p>Arrived at Wicked Stitch after seing their fantastic website (or so I thought, it is all a lie)</p> <p>Only to wait in reception while Joy finished her conversation on the phone, which I did not mind, but after she ended her conversation she did not even acknowledge me standing waiting in her office, instead she carried on glaring at her phone- only after I said "Hello?" she said that she needed to finish what she was doing or else she will forget. </p> <p>When she finally finished she looked at me - so I explained to her that I have got three hats which I would like to have embroidered. Joy then asked me when I needed them by, I said Friday (which was THREE FULL working days). She said that they were very busy and she can't promise that they will be done by then. </p> <p>I am sorry but if you cannot manage to make space for a small order like this then I think it is absolutely pathetic and I would never recommend the company to anyone!!!!</p> <p>I then went to Embroidery Junxion (WHICH IS MUCH CLOSER TO JOBURG than Wicked Stitch anyway) and they were also VERY BUSY but were happy to accomodate my order.</p> <p> </p>