1 reviews | Active since Member
I used Wikideals a few months ago for the first time and the purchase of a deal from which was something like a R 100 difference on the suppliers (Sheek Hair) full treatment price. What I got was the most awful treatment from the staff, damaged hair and evidence that the supplier is using **** products!
After months of battling I finally got a refund from Wiki (Sheek Hair), but they would not give the address for service to this company as I wanted to report them to the ombud and potentially send a letter of demand for further damages.
That being said, should I now judge every supplier on Wikideals by this experience? I thought I would give it another go - I was so so wrong.
Wikideals say they are selling you one thing and then they try deliver another - I purchased a supposed foot pamper voucher with them from Mind Wellness Spa, Sea Point for a full pedi and gel, to be used on my birthday. I specifically messaged the supplier to check that this is what I was buying. They claimed the value was R 400.
The morning of my birthday (yesterday) came along and they tell me it only includes gel.. no advertised pedicure. R 400 for gel, no pedi, after I specifically asked does it include pedi before purchase?
This supplier made no attempt to fix it despite me saying that they have almost ruined my birthday plans! I found a full pedi with gel and had a wonderful experience despite last minute booking (the Royal treatment) at BOA instead (they have received a 5 star review from me) (just R 280)
I sent an email 5 times already to Wikideals to request a refund without reply. I have been on hold on their phone line over 20 minutes right now and they don't answer - they just keep you on hold for 3-5 minutes and then put the phone down.
I also just saw they are still even promoting the services of Sheek Hair!
Have unsubscribed and now I am writing it down to Wikideals makes bad deals and promises based on this second experience. Fool me twice and all that. Tried and tested - this is truly awful every time.
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