Wikideals
Unclaimed Business
|1.7|23 Reviews (last 12 months)|This business does not respond to reviews
Wikideals
Unclaimed Business
|1.7
23 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, Wikideals is facing significant customer experience challenges, with a recurring theme centred on unresponsive customer support and unresolved refund requests. Customers consistently mention difficulty reaching the company by phone or email, particularly when vendors cancel bookings, close down, or fail to honour vouchers. Several reviewers describe frustration with third party suppliers delivering poor quality experiences, from spa closures to faulty equipment and expired or pre-redeemed coupons. A smaller group of customers praise specific support agents who extended vouchers and resolved disputes, suggesting service quality is inconsistent rather than universally poor.
Performance(last 12 months):
Trustindex Rating
2.5TrustIndex
2.5
Review Distribution
1.7|23 Reviews
Jul '25 - Jun '26
Recent reviews (23)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceA
Anonymous
1 reviews | Active since Jan 2020
10 Apr 2026, 13:28
Positive Service Received For Extension Of Coupon
Couldn't get availability for my coupon and they were able to help me get it extended and the time period was quite generous, looking forward to using my coupon and great service overall from Tamia @ WikiDeals
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Anonymous
1 reviews | Active since Jan 2020
10 Apr 2026, 13:28
Positive Service Received For Extension Of Coupon
Couldn't get availability for my coupon and they were able to help me get it extended and the time period was quite generous, looking forward to using my coupon and great service overall from Tamia @ WikiDeals
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Anonymous
1 reviews | Active since Jan 2020
8 Apr 2026, 12:38
NO REFUND!
purchased coupons via Capitec 04/04/26. Only received it the next day(05/04/26) i have emailed them for a refund, they have asked me to send the coupons to check if it has not been used, i sent it and never received a response again!!! total of R1107!!! Wikideals do better your phone line are "currently offline" so no form of contacting besides an email, emails was sent yesterday 07/04 and today there is no response
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Anonymous
1 reviews | Active since Jan 2020
8 Apr 2026, 12:38
NO REFUND!
purchased coupons via Capitec 04/04/26. Only received it the next day(05/04/26) i have emailed them for a refund, they have asked me to send the coupons to check if it has not been used, i sent it and never received a response again!!! total of R1107!!! Wikideals do better your phone line are "currently offline" so no form of contacting besides an email, emails was sent yesterday 07/04 and today there is no response
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Anonymous
1 reviews | Active since Jan 2020
17 Mar 2026, 12:44
Poor client service
I bought a couples voucher from Wokideals on the 25/02/2026 and struggled securong a bookomg with the third party. After numerous emails and phone calls Wikideals has not acknowledged my request for refund.
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Anonymous
1 reviews | Active since Jan 2020
17 Mar 2026, 12:44
Poor client service
I bought a couples voucher from Wokideals on the 25/02/2026 and struggled securong a bookomg with the third party. After numerous emails and phone calls Wikideals has not acknowledged my request for refund.
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Anonymous
1 reviews | Active since Jan 2020
25 Feb 2026, 09:36
Wikideals - Stop embellishing suppliers offers and STOP promoting Suppliers damaging clients using **** products!
I used Wikideals a few months ago for the first time and the purchase of a deal from which was something like a R 100 difference on the suppliers (Sheek Hair) full treatment price. What I got was the most awful treatment from the staff, damaged hair and evidence that the supplier is using **** products! After months of battling I finally got a refund from Wiki (Sheek Hair), but they would not give the address for service to this company as I wanted to report them to the ombud and potentially send a letter of demand for further damages. That being said, should I now judge every supplier on Wikideals by this experience? I thought I would give it another go - I was so so wrong. Wikideals say they are selling you one thing and then they try deliver another - I purchased a supposed foot pamper voucher with them from Mind Wellness Spa, Sea Point for a full pedi and gel, to be used on my birthday. I specifically messaged the supplier to check that this is what I was buying. They claimed the value was R 400. The morning of my birthday (yesterday) came along and they tell me it only includes gel.. no advertised pedicure. R 400 for gel, no pedi, after I specifically asked does it include pedi before purchase? This supplier made no attempt to fix it despite me saying that they have almost ruined my birthday plans! I found a full pedi with gel and had a wonderful experience despite last minute booking (the Royal treatment) at BOA instead (they have received a 5 star review from me) (just R 280) I sent an email 5 times already to Wikideals to request a refund without reply. I have been on hold on their phone line over 20 minutes right now and they don't answer - they just keep you on hold for 3-5 minutes and then put the phone down. I also just saw they are still even promoting the services of Sheek Hair! Have unsubscribed and now I am writing it down to Wikideals makes bad deals and promises based on this second experience. Fool me twice and all that. Tried and tested - this is truly awful every time.
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Anonymous
1 reviews | Active since Jan 2020
25 Feb 2026, 09:36
Wikideals - Stop embellishing suppliers offers and STOP promoting Suppliers damaging clients using **** products!
I used Wikideals a few months ago for the first time and the purchase of a deal from which was something like a R 100 difference on the suppliers (Sheek Hair) full treatment price. What I got was the most awful treatment from the staff, damaged hair and evidence that the supplier is using **** products! After months of battling I finally got a refund from Wiki (Sheek Hair), but they would not give the address for service to this company as I wanted to report them to the ombud and potentially send a letter of demand for further damages. That being said, should I now judge every supplier on Wikideals by this experience? I thought I would give it another go - I was so so wrong. Wikideals say they are selling you one thing and then they try deliver another - I purchased a supposed foot pamper voucher with them from Mind Wellness Spa, Sea Point for a full pedi and gel, to be used on my birthday. I specifically messaged the supplier to check that this is what I was buying. They claimed the value was R 400. The morning of my birthday (yesterday) came along and they tell me it only includes gel.. no advertised pedicure. R 400 for gel, no pedi, after I specifically asked does it include pedi before purchase? This supplier made no attempt to fix it despite me saying that they have almost ruined my birthday plans! I found a full pedi with gel and had a wonderful experience despite last minute booking (the Royal treatment) at BOA instead (they have received a 5 star review from me) (just R 280) I sent an email 5 times already to Wikideals to request a refund without reply. I have been on hold on their phone line over 20 minutes right now and they don't answer - they just keep you on hold for 3-5 minutes and then put the phone down. I also just saw they are still even promoting the services of Sheek Hair! Have unsubscribed and now I am writing it down to Wikideals makes bad deals and promises based on this second experience. Fool me twice and all that. Tried and tested - this is truly awful every time.
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Anonymous
1 reviews | Active since Jan 2020
17 Feb 2026, 11:24
No food and no refund
Good day What a horrible experience!!! we booked our Valentines lunch on the Friday for the Sunday as they were fully booked the Saturday on Valentines, Sunday(15/2/2026) The food came and the meat was black and dry both the ribs and the wings, it was smothered in sauce to hide that it’s old. The chips was fried in old oil. We called the waiters and she removed the food immediately without even asking if she. A call the manager or replace the food. We insisted to speak to the manager. The manager said that Wikideals will refund me. He also mentioned that the food was made the day before on Valentine’s Day. How are you onboarding restaurants that gives old food? Wikideals still haven’t refunded my money.
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Anonymous
1 reviews | Active since Jan 2020
17 Feb 2026, 11:24
No food and no refund
Good day What a horrible experience!!! we booked our Valentines lunch on the Friday for the Sunday as they were fully booked the Saturday on Valentines, Sunday(15/2/2026) The food came and the meat was black and dry both the ribs and the wings, it was smothered in sauce to hide that it’s old. The chips was fried in old oil. We called the waiters and she removed the food immediately without even asking if she. A call the manager or replace the food. We insisted to speak to the manager. The manager said that Wikideals will refund me. He also mentioned that the food was made the day before on Valentine’s Day. How are you onboarding restaurants that gives old food? Wikideals still haven’t refunded my money.
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Anonymous
1 reviews | Active since Jan 2020
28 Jan 2026, 08:05
WIKIDEALS PARTNER
I have never in my life regretted using wikideals as much as I have as of late . 1. To make contact. To update changes . To make contact details changes ( impossible) 2. To pause a deal ( impossible ) 3. The clients are impossible rude and abrupt because you have no time effort or energy to respond to them 4. My favorite part. After two months of doing deals I have yet to be paid . Hyperli has never given me these type of issues . Businesses are up and down all the damn time. We were so over booked trying to accommodate your deals we made absolutely no money! And then to still not get paid for it or receive one damn response only after I start turning your clients away do you guys have the nerve to start calling me . I want to be paid what im owed. I want you to refund your clients for the vouchers I will not do . And I want all my deals removed . Absolutely ****ty service towards for the clients and the partners
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Anonymous
1 reviews | Active since Jan 2020
28 Jan 2026, 08:05
WIKIDEALS PARTNER
I have never in my life regretted using wikideals as much as I have as of late . 1. To make contact. To update changes . To make contact details changes ( impossible) 2. To pause a deal ( impossible ) 3. The clients are impossible rude and abrupt because you have no time effort or energy to respond to them 4. My favorite part. After two months of doing deals I have yet to be paid . Hyperli has never given me these type of issues . Businesses are up and down all the damn time. We were so over booked trying to accommodate your deals we made absolutely no money! And then to still not get paid for it or receive one damn response only after I start turning your clients away do you guys have the nerve to start calling me . I want to be paid what im owed. I want you to refund your clients for the vouchers I will not do . And I want all my deals removed . Absolutely ****ty service towards for the clients and the partners
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Anonymous
1 reviews | Active since Jan 2020
26 Jan 2026, 10:33
WIKIDEALS not a good deal anymore
I bought a couple massage voucher with Mood Beauty. Tried to make an appointment with Mood, no one answers the phone at all. Eventually made the appointment online. Then a few days before the appointment date, I recieve a message that the appointment has been cancelled. No call no reason just CXD. Now I am trying to exchange my voucher to another business who understand customer service and cannot get hold of WIKIDEALS. What type of operation is this. I mailed WIKI 4 x with the new voucher details that I would like to exchange it for still no response.
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Anonymous
1 reviews | Active since Jan 2020
26 Jan 2026, 10:33
WIKIDEALS not a good deal anymore
I bought a couple massage voucher with Mood Beauty. Tried to make an appointment with Mood, no one answers the phone at all. Eventually made the appointment online. Then a few days before the appointment date, I recieve a message that the appointment has been cancelled. No call no reason just CXD. Now I am trying to exchange my voucher to another business who understand customer service and cannot get hold of WIKIDEALS. What type of operation is this. I mailed WIKI 4 x with the new voucher details that I would like to exchange it for still no response.
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