1 reviews | Active since Member
Wild On Pets Greenstone has shown some of the worst assistance to new fish Owners such as ourselves. Upon arrival we were interested in many of the fish and decided to buy a tank, we let it run for the appropriate amount of time before returning to purchase fish for our new tank (with perfect water levels). We bought a few snails; crabs; 2 clown fish and a trigger fish. Little did they tell us clearly uneducated new fish owners this triggerfish would be a predator to the crabs and violent towards the other fish - The trigger ended up killing 2 hermit crabs which was terribly upsetting. We returned him and were able to swap him for another fish but while we were there we decided to buy more fish, the two new fish We had bought looked fine until we stopped at a robot to look at them properly - we decided to go past another pet shop to see if everything was okay but to our shock they were infected with white spot (Which in this case was parasitic- this was noticeable by the involuntary twitching of the fish) we dipped them and assumed things would be okay to recently wake up to most of our tank being infected and those fish we bought dead and now it’s spreading. We don’t understand how such a pet store can sell not only a predator, but also sickened fish to us to put in our tank. We’re terribly upset and disappointed with the service we have received and what’s going on in wild on pets store in Greenstone. I had even pointed out 3 very sickly looking Black Clown fish and they brushed this off very quickly as there was another customer present at the time - little did I know that mine were infected too. This is not a cheap “hobby” and these are not “Just fish” To knowingly sell people sick fish and destroy their little ecosystems is disgusting and animal abuse! I will never support this store again
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