WORST STAY AND SERVICE FROM WILDERNESS HOTEL

We recently had our wedding at the Wilderness Hotel and I must admit I am disgusted by the way we and our guest who stayed over were treated by the staff from our arrival the Friday right through to the Sunday morning. It was storming when we arrived and no one offered to help us with our bags but when WHITE PEOPLE needed assistance a porter was allocated= the staff has no idea what customer service is - Tammy and Prudence you two ladies deserves 10 stars - thank you stepping up. One would think after spending so much money that we would have been treated with a slight bit of importance