Never Use Williams Hunt The Glen

I purchased an Isuzu X-Rider for R600,000 and the service I received has been extremely disappointing. From the start, promises were made that were simply not delivered. There was no proper handover experience — not even something as basic as a ribbon on the vehicle, which I had to request myself. The original sales consultant, Brian, left the business shortly after, and I was then handed over to Tumelo, who also left. I was promised a gift back in February 2026, which I have still not received. I was also assured that my license fees would be refunded. A month later, I was passed on to a new manager, Raees, who promised resolution within 24–48 hours. To date, I am still waiting, and my messages are being ignored. As someone based in Durban, I expected better service from a Johannesburg dealership — that was clearly a mistake. If you value service delivery and accountability, I strongly recommend using another dealer. I will not be recommending this company to anyone.